Privacy Policy

Effective as of July 1st, 2011


The Web site at (the "GRI Web site" or the "Web site") is owned and operated by Growth Resources Inc. ("GRI"). GRI is committed to protecting the privacy of your personal information while using our Web site and our hosted application service and related support services. GRI has therefore established this Privacy Policy to assist you to understand how GRI collects and uses personally identifiable information. By using our Web site or our hosted application service or related support services, you are agreeing to the collection and use of personal information in the manner described in this Privacy Policy.

The GRI Web site may provide links to third-party Web sites for your convenience and information. If you access those links, you will leave the GRI Web site. GRI does not control these third-party sites or their privacy practices, which may differ from GRI's. We do not endorse or make any representations about third party Web sites. The personal data you choose to give to unrelated third parties is not covered by this Privacy Policy.

Privacy Shield Certification

Your personal information may be transferred abroad (including outside the EU for our users in the EU) in connection with our providing our hosted application service and related support services.

GRI is self-certified to the United States/European Union Privacy Shield Program and is thus committed to complying with the EU Privacy Shield principles with respect to all personal data received from the EU (see

GRI agrees to cooperate with the EU Data Protection Authorities and the Swiss Federal Data Protection and Information Commissioner, and to participate in the dispute resolution program provided by the European Data Protection Authorities Panel.

If you have a complaint concerning GRI's Privacy Shield compliance, please contact

Web site Data Collection Overview

For each visitor to the GRI Web site, our Web server automatically recognizes the visitor's domain name, browser type, operating system, referring domains, entry page, exit page, and average time on the Web site. This information is used for internal purposes only, to help us improve our Web site and better understand our visitors' needs.

Data Collected When Ordering or Requesting Information

When you order access to our products or services, GRI requires you to provide certain information. GRI requests information regarding a client's name, address, contact information, the names of certain designated employees, and the number of employees within the organization that will be using the product or services. GRI uses this information to perform the services requested and to provide access to the product.

If you request additional information about our products or services through our Web site, GRI requires you to provide personal contact information such as your name, company name, address, phone number and email address, as well as other information to help us determine and respond to your needs. All information provided by the visitor is voluntary and is used to provide the information requested.

GRI may also use data collected from orders or from information requests for marketing purposes. For example, GRI may use information you provide to contact you to further discuss your interest in our products and services and to send you information about additional services offered by GRI or its partners, including promotional or event-related information. In addition, we also use any demographic information you may provide in connection with studies and reports regarding our Web site, such as Web site usage patterns, in order to better understand the needs of visitors to our Web site. We will not, however, associate any personally identifiable information which you provide with the information in these studies and reports.

E-mail Addresses

We do not collect e-mail addresses without the site visitor voluntarily providing us with this information (typically via our order forms or our online information request form). We will periodically use your e-mail information, and may share it with third parties, for service, sales, support, and marketing purposes. If you do not wish to receive marketing e-mail from us or our partners in the future, you may opt out as described below.

Cookies Information

When you visit, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser and lets GRI help you log in faster and enhance your navigation through the GRI Web site. A cookie may also convey anonymous information about how you browse the GRI Web site to us. A cookie does not collect personal information about you. GRI may use both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Web site may not function properly if the ability to accept cookies is disabled.

Web Beacons

GRI uses Web beacons to compile information about visitors usage of GRI's Web site and their interaction with the Company via email. Web beacons are clear electronic images that can recognize certain types of information on your computer, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, GRI may place Web beacons in marketing emails that notify GRI when you click on a link in the email that directs you to the Web site. GRI uses Web beacons to operate and improve the Web site and email communications.

GRI may use information from Web beacons in combination with the data collected when ordering or requesting information to provide you with information about GRI's products and services. We will periodically use this information, and may share it with third parties, for service, sales, support, and marketing purposes.

Client Data

Clients use our hosted application service to host data about their personnel. We do not use or disclose such data except as provided in our License Agreements with our clients, or as may be required by law. Customers are responsible for maintaining the security of their passwords.

Data Security

We use a variety of security measures and employ appropriate physical, administrative and technical safeguards to protect against the loss or unauthorized use, alteration or disclosure of, or unauthorized access to, the personal information under our control. We store this information in a secure environment at one or more of our service providers.

GRI personnel with access to this information have been trained and advised of the importance of maintaining the security and confidentiality of such information and of using it only for the purposes described in this Privacy Policy.

Other than as expressly described in this Privacy Policy, we will not share personally identifiable information with anyone outside of GRI without your prior permission unless we believe in good faith that such release is reasonably necessary to (i) comply with applicable law, (ii) enforce the terms of any of our License Agreements, or (iii) protect the rights, property or safety of GRI, our visitors, or others.

Upon request submitted to, GRI will provide Web site visitors at no cost with access to their personal information that we have on record and the ability to complete, update or remove such information.

In the event your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person, and applicable law requires notification to you by GRI, GRI will notify you of such breach promptly by email, fax, or U.S. mail, as permitted by law and consistent with the reasonable investigatory needs of law enforcement and/or GRI.

Notification of Privacy Policy Changes

GRI may amend this Privacy Policy from time to time. If GRI decides to make material changes in the way we use your personal information, we will post the changes on this page so that you always will know what information we collect, how it is used, and when and how it will be disclosed. Your use of the GRI Web site following notice of such change will be deemed acceptance of the revised Privacy Policy, which may include application of the new policy to information provided prior to the date of such change.

Choice/Opt-Out and Updating Information

If you receive marketing or similar e-mail messages from us and wish to opt out of receiving such messages, you may simply follow the opt-out procedure specified in such e-mail. In addition, if you have registered on our site, you may opt out of receiving any future marketing or similar messages by unsubscribing here: You may also contact us by regular mail addressed to:
Growth Resources, Inc., Privacy Officer, 706 E Charleston Road, Palo Alto, CA 94303, USA.

Contacting Us

If you have any questions about this Privacy Policy or this Web site, please contact us directly at:  

Written inquiries may be addressed to: Growth Resources, Inc., 706 E Charleston Road, Palo Alto, CA 94303, USA.